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Managed IT Services (MSP)

All the benefits of an IT department. None of the overhead.

Managed IT from EDG.tech covers helpdesk support, proactive monitoring, patching, cloud/email management, and a Dedicated Success Coach for small businesses across Montgomery County, Frederick County, and Washington, DC — with offices in Brookeville, Gaithersburg, and Frederick. Two transparent tiers: EDG.tech Essentials at $45 per device per month, or EDG.tech Complete at $100 per user per month with 24/7 security included — a full IT department without the payroll.

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Every device accounted for — maintained, patched, watched
A full IT department, without the payroll.

What's included

Helpdesk & Support

Real people, fast responses, tickets tracked to resolution. Your team always has someone to call.

Proactive Monitoring & Maintenance

We watch your systems’ health and fix issues before they become downtime.

Patch & Update Management

OS and application updates applied promptly and tested across Windows, macOS, Linux, iOS, and Android.

Cloud & Email Management

Microsoft 365, Google Workspace, and AWS expertise — including secure cloud desktops that let your team work from anywhere.

Device Lifecycle Management

Procurement guidance, setup, inventory, and retirement of every workstation and server.

Dedicated Success Coach

One person who knows your business, keeps your technology aligned with your goals, and runs your quarterly business reviews.

Executive Reporting

Monthly plain-English reports: system health, patch compliance, support metrics, and recommendations.

What does managed IT cost?

Two transparent tiers, published openly: EDG.tech Essentials at $45 per device per month for the managed-IT foundation, and EDG.tech Complete at $100 per user per month — everything on this page plus 24/7 security operations, one flat fee. No long-term contracts — month-to-month available.

Essentials
$45 PER DEVICE / MO
Complete ●
$100 PER USER / MO
Monitoring & alertingRMMRemote Monitoring & ManagementThe software that lets us watch, patch, and fix your devices from our office — around the clock, without interrupting you.
Included
Included
Patching & updates
Included
Included
Endpoint protection
Core protection
AI-driven EDR with rollback
DNS & web protection
Included
Included
Helpdesk
Business hours
24/7, incl. after-hours
Dedicated Success Coach + quarterly reviewsQBRQuarterly Business ReviewA sit-down every quarter with your Success Coach to review your technology, plan ahead, and keep the budget honest.
Included
Included
24/7 detection & responseSOCSecurity Operations CenterA room of real security analysts watching for threats 24/7 — and stepping in the moment one appears.MDRManaged Detection & ResponseWe don't just alert you about threats — we act on them for you, any hour of the day.
—
Included
Identity & cloud security
—
Included
Microsoft 365 / Google email security
—
Included
Security awareness training + phishing sims
+$50 / user / year
Included
Monitoring & alertingRMMRemote Monitoring & ManagementThe software that lets us watch, patch, and fix your devices from our office — around the clock, without interrupting you.
Essentials
Included
Complete
Included
Patching & updates
Essentials
Included
Complete
Included
Endpoint protection
Essentials
Core protection
Complete
AI-driven EDR with rollback
DNS & web protection
Essentials
Included
Complete
Included
Helpdesk
Essentials
Business hours
Complete
24/7, incl. after-hours
Dedicated Success Coach + quarterly reviewsQBRQuarterly Business ReviewA sit-down every quarter with your Success Coach to review your technology, plan ahead, and keep the budget honest.
Essentials
Included
Complete
Included
24/7 detection & responseSOCSecurity Operations CenterA room of real security analysts watching for threats 24/7 — and stepping in the moment one appears.MDRManaged Detection & ResponseWe don't just alert you about threats — we act on them for you, any hour of the day.
Essentials
—
Complete
Included
Identity & cloud security
Essentials
—
Complete
Included
Microsoft 365 / Google email security
Essentials
—
Complete
Included
Security awareness training + phishing sims
Essentials
+$50 / user / year
Complete
Included

Complete always includes the IT foundation — IT is never priced separately

Full pricing details & add-ons →

IT and security, one accountable team.

Most providers do one or the other. Because EDG.tech runs both, nothing falls between the cracks: the team patching your systems is the same team watching them for threats. With EDG.tech Complete, both come in one flat per-user fee — the IT department and the 24/7 security operation behind it.

Explore EDG.tech Complete →

Ready for IT you never have to worry about?

Book a free 20-minute consultation. You'll get a transparent quote within 24 hours — a real number, not a range. No pressure, no jargon.

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