Managed IT Services in Frederick.
Frederick businesses have been underserved by distance for years — downcounty and DC vendors quote long onsite windows and treat US-15 like a frontier. Our Thomas Johnson Drive office changes the math: managed IT with monitoring, patching, and cloud management delivered remotely in minutes, and a Frederick-based team onsite the same day when it matters.
Who uses Managed IT Services in Frederick
Frederick County businesses have spent years choosing between a local one-person shop and a downcounty or DC provider that treats US-15 as a frontier. EDG.tech's office at 180 Thomas Johnson Drive is the third option: a full managed IT department, with monitoring, patching, Microsoft 365 or Google Workspace management, a Dedicated Success Coach, and a 24/7 security operations center underneath, delivered by people who are in Frederick. Downtown firms along Carroll Creek, practices and contractors near Fort Detrick, manufacturers along the I-270 and US-15 corridor, and growing businesses in Urbana and Walkersville are all same-day onsite territory. Remote resolution still handles most tickets in minutes; the office is for the days when it cannot.
What's included
Full details on the service page: Managed IT Services →
What it costs
Two transparent tiers, no surprise invoices: EDG.tech Essentials is $45 per device per month for the managed-IT foundation, and EDG.tech Complete is $100 per user per month — everything, IT and 24/7 security, in one flat fee. No long-term contracts; month-to-month available.
Common questions
Is EDG.tech actually local to Frederick?
Yes — our office is at 180 Thomas Johnson Dr, Suite 200. Frederick isn’t an outer service ring for us; it’s one of three offices, with local onsite support to match.
What does managed IT cost for a Frederick small business?
EDG.tech Essentials is $45 per device per month for the managed IT foundation with business-hours support. EDG.tech Complete is $100 per user per month and adds the 24/7 security operations center, after-hours helpdesk, endpoint detection and response, identity and email security, and security awareness training. Prices are the same in Frederick as in Montgomery County and Washington, DC, with no long-term contract.
What is included in managed IT services?
Managed IT from EDG.tech includes helpdesk support, proactive system monitoring, OS and application patching, cloud and email management, device lifecycle management, a Dedicated Success Coach with quarterly business reviews, and plain-English executive reports. Two transparent tiers: EDG.tech Essentials at $45 per device per month, or EDG.tech Complete at $100 per user per month with 24/7 security included.
What does managed it cost for a Frederick small business?
Two transparent tiers, no surprise invoices: EDG.tech Essentials is $45 per device per month for the managed-IT foundation, and EDG.tech Complete is $100 per user per month — everything, IT and 24/7 security, in one flat fee. No long-term contracts; month-to-month available. A free consultation ends with a fixed price for your environment, within two business days.
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