Managed IT — Gaithersburg, MD

Managed IT Services in Gaithersburg.

Gaithersburg’s I-270 corridor businesses run lean: a biotech supplier with lab equipment on the network, a Kentlands medical practice juggling EHR access, a professional firm where every billable hour depends on email working. EDG.tech has managed IT for exactly these organizations since 2016 — and with our office on Gaither Road, onsite help is minutes away when remote resolution isn’t enough.

What's included

Helpdesk & support with tickets tracked to resolution
Proactive monitoring & maintenance
Patch & update management across Windows, macOS, Linux, iOS, Android
Microsoft 365, Google Workspace & cloud management
Device lifecycle management
Dedicated Success Coach & quarterly business reviews
Plain-English executive reporting

Full details on the service page: Managed IT Services →

What it costs

Two transparent tiers, no surprise invoices: EDG.tech Essentials is $45 per device per month for the managed-IT foundation, and EDG.tech Complete is $100 per user per month — everything, IT and 24/7 security, in one flat fee. No long-term contracts; month-to-month available.

Common questions

What is included in managed IT services?

Managed IT from EDG.tech includes helpdesk support, proactive system monitoring, OS and application patching, cloud and email management, device lifecycle management, a Dedicated Success Coach with quarterly business reviews, and plain-English executive reports. Two transparent tiers: EDG.tech Essentials at $45 per device per month, or EDG.tech Complete at $100 per user per month with 24/7 security included.

Can you support lab and specialty equipment on our network?

Yes — Gaithersburg’s life-science suppliers often run instruments and controllers alongside office IT. We manage them as first-class devices: segmented network placement, patching where vendors allow it, monitoring everywhere else, and documented vendor escalation paths.

What does managed it cost for a Gaithersburg small business?

Two transparent tiers, no surprise invoices: EDG.tech Essentials is $45 per device per month for the managed-IT foundation, and EDG.tech Complete is $100 per user per month — everything, IT and 24/7 security, in one flat fee. No long-term contracts; month-to-month available. A free consultation ends with a real number for your environment, not a range.

More in Gaithersburg: Gaithersburg hub · Cybersecurity · IT Support · vCIO

Ready for IT you never have to worry about?

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