EDG.tech Complete — Managed IT & Cybersecurity

A 24/7 security team watching your business — and running your IT — for $100 per user, per month.

EDG.tech Complete is the flagship plan: the entire managed-IT foundation — helpdesk with 24/7 emergency support, patching, cloud management, Success Coach — plus enterprise-grade security: 24/7 threat detection and response, endpoint and identity protection, email security, DNS filtering, backup, and staff training. One flat $100 per user per month, no per-feature nickel-and-diming.

SOC online and operational — Monitoring active 24/7
43%
of cyberattacks target small businesses — ours are watched around the clock

Attackers don't break in anymore. They log in.

In 2024, 60% of cyberattacks aimed at stealing credentials and taking over accounts — and the share keeps growing. A single reused password can hand an attacker your email, your files, and your customers' data. That's why our defense starts with identity — and layers protection across every device, inbox, and connection.

43%
of cyberattacks target small businesses
$170K+
average SMB ransomware cost
60%
of 2024 attacks targeted identities & accounts
Minutes
to isolate a device or lock an account, 24/7

What's in EDG.tech Complete

The managed IT foundation — included

Complete starts with everything an IT department does: helpdesk with tracked SLAs plus 24/7 emergency after-hours support, proactive monitoring, automated patching, secure remote access, asset inventory and executive reporting, and a Dedicated Success Coach with quarterly business reviews. Then it adds the security layers below — one flat per-user fee for all of it.

24/7 Detection & ResponseMDRManaged Detection & ResponseWe don't just alert you about threats — we act on them for you, any hour of the day.

A live security operations center monitors your environment around the clock and responds to real threats in minutes.

Identity ProtectionITDRIdentity Threat Detection & ResponseWatches your logins and accounts for signs someone stole a password — and locks them out before damage is done.

Login monitoring for Microsoft 365 / Google Workspace, dark-web credential alerts, enforced multi-factor sign-in.

Next-Gen Endpoint ProtectionEDREndpoint Detection & ResponseSmarter-than-antivirus protection that spots ransomware behavior in real time and can roll a machine back to healthy.

AI-driven protection that stops ransomware in real time and can roll machines back.

Email Security & Phishing Defense

99%+ of phishing and malware stopped before the inbox, plus team training.

DNS & Web Protection

Malicious sites blocked at the DNS layer on every device, on any network.

Patching & Device ManagementRMMRemote Monitoring & ManagementThe software that lets us watch, patch, and fix your devices from our office — around the clock, without interrupting you.

Automated OS and app patching across Windows, macOS, Linux, iOS, and Android.

Cloud Backup & Recovery

Encrypted, ransomware-aware backups for endpoints, servers, and cloud data.

Dashboards & Executive Reporting

One portal, plain-English reports on threats, patches, and posture.

Cyber insurance

Insurers don't take your word for it anymore.

Carriers now require the controls before they write or renew a policy: endpoint detection and response, enforced multi-factor sign-in, security awareness training, and email security. EDG.tech Complete implements every one of them — and just as important, we document them. When the questionnaire or the assessment arrives, we complete it with you, with evidence. Premiums often improve.

Endpoint defenseEDREndpoint Detection & ResponseSmarter-than-antivirus protection that spots ransomware behavior in real time and can roll a machine back to healthy.
AI-driven endpoint detection & response — required by most carriers
Multi-factor sign-inMFAMulti-Factor AuthenticationA second proof of identity at sign-in — so a stolen password alone can't get an attacker into your accounts.
Enforced multi-factor authentication across accounts
Training
Security awareness training with phishing simulations — included
Email security
API-connected Microsoft 365 / Google Workspace protection

Transparent pricing. Really.

$100per user / month

EDG.tech Complete — everything above, IT and 24/7 security, one flat fee. Example: 10 users = $1,000/month · 25 users = $2,500/month. Nonprofit and multi-year discounts on request.

Book a Free Consultation

No long-term contracts — month-to-month available. Lighter needs? EDG.tech Essentials starts at $45 per device per month — compare the two tiers.

Optional add-ons

Most clients start with Complete alone — add-ons are quoted per client environment.

Add-onWhat it doesPricing
Enterprise Password ManagementEncrypted vaults, strong unique passwords, secure sharing, zero-knowledge encryption.Quoted per client environment
Extended Backup & ArchivingServers, databases, SaaS data; longer retention, geo-redundant storage.Quoted per client environment
Next-Gen Firewall & SD-WANManaged perimeter defense with intrusion prevention and secure site-to-site connectivity.Quoted per client environment
Zero Trust Application ControlDefault-deny: nothing runs unless approved. Maximum endpoint lockdown.Quoted per client environment
SIEM & Compliance MonitoringCentralized log analysis and compliance-ready reporting (PCI, HIPAA).Quoted per client environment
Cloud Security Posture ManagementContinuous auditing of AWS, Azure, and Google Cloud configurations.Quoted per client environment
vCISO & Compliance AdvisoryPolicies, incident response plans, audit prep (NIST CSF, ISO 27001, HIPAA, PCI-DSS).Quoted per client environment

Add-ons are quoted per client environment. No long-term contracts — month-to-month available.

GOOGLE REVIEW

“EDG.tech built two websites for my law practice and manages our cybersecurity. They understand that for attorneys, client confidentiality is non-negotiable. Professional, responsive, and they explain everything in plain English. Highly recommended.”

David M.

Honest answers to fair questions

"We're too small to be a target."

Small businesses are targeted precisely because attackers expect weaker defenses — 43% of cyberattacks now target small businesses, and more than half of SMBs experienced a cyber incident in the past year.

"We already have antivirus and a firewall."

Those cover a fraction of today's attacks. Phishing, credential theft, and cloud account takeovers walk right past them — and nobody's watching your alerts at 2 AM. We are.

"We have an IT person."

Great — we make them better. We take the 24/7 monitoring, patching, and incident response off their plate so they can focus on your business.

"Security is too expensive."

The average SMB ransomware attack costs $170,000 or more. $100 per user per month is predictable, covers your IT department too, and often improves your cyber-insurance terms.

"Are we locked in?"

No — no long-term contracts; month-to-month is available. We keep clients by being good at this, not by making it hard to leave.

Find out where you're exposed — free.

Get a free, no-obligation security assessment. We'll show you your gaps and exactly what fixing them costs.

Or call (301) 960-8281

We'll only use this to respond to you — no lists, no spam.