What does managed IT cost in 2026? A transparent breakdown

By Duane Epperly · Published July 13, 2026 · Updated July 13, 2026 · 1 min read

Managed IT for a small business in 2026 is typically priced as a flat monthly fee per user or per device, shaped by servers, cloud footprint, and support needs. EDG.tech publishes its pricing: Essentials is $45 per device per month for the managed-IT foundation, and Complete is $100 per user per month for IT plus 24/7 security operations in one flat fee.

How is managed IT priced?

Nearly every reputable managed service provider (MSP) prices managed IT as a flat monthly fee per user, with the number shaped by your server count, cloud footprint, compliance requirements, and how much support your team consumes. The structure matters more than the number: everything included, no surprise invoices.

Why don't providers publish prices?

Habit, mostly — and it costs you time. "Pricing transparency is rare in this industry, and that's exactly why we lead with it," says Duane Epperly, founder of EDG.tech. Both of our plans are published openly: EDG.tech Essentials at $45 per device per month, and EDG.tech Complete — the entire IT and security stack — at $100 per user per month. A free consultation ends with a real number, not a range.

FAQ

What's usually included in a per-user fee?

Helpdesk, monitoring, patching, cloud and email management, device lifecycle, and reporting. If any of those are extra-cost line items, ask why.

What makes the price go up?

Servers, compliance regimes (HIPAA for healthcare, CMMC for defense-adjacent work), legacy applications, and after-hours coverage requirements are the usual drivers.

Is cheaper better?

Below a floor, no — a too-cheap MSP is understaffed for incident response. Compare what's included and how fast humans answer, not just the rate.